Tokyo ward tests metaverse office for disabled, seeks full support by FY 2028. 🚀

🚀 Have you ever imagined interacting with a government office in the metaverse? It's happening in Tokyo!

💡 Edogawa Ward in Tokyo is piloting a 'metaverse ward office', aiming to provide administrative services for those unable to visit in person.

🌐 In this virtual municipal hall, residents can use avatars to move around just like in the physical office. The goal? Full availability to all residents across all departments by 2028.

🚀 Since September 20, groups of people with disabilities have been able to complete procedures and seek consultations at the ward's welfare department through the metaverse.

🌏 The beauty of this initiative is its inclusivity. It aims to make administrative services available to all, regardless of any conceivable barriers such as disabilities or geographic distance.

🚀 Right now, the digital office is primarily accessible to groups of people with disabilities. Inside, there's a general info lobby and consultation room, where users can communicate via audio and chat.

💡 The ward has digitized a large number of procedures, making services just as available online as they would be in person, irrespective of where residents live or if they have disabilities.

🌍 But this isn't the end game. By incorporating user feedback and requests, the ward wants to make this metaverse service universal. What's more, they're even requesting the national government to allow legal procedures requiring physical visits to occur entirely online.

🚀 As a technology specialist, I believe the metaverse has the potential to revolutionize the way we interact with public services.

💡 It's not just about accessibility but also about equal opportunity. Imagine a world where everyone, regardless of their physical abilities or location, can receive the same quality of services.

#Metaverse #DigitalTransformation #Insights

Read the article: https://mainichi.jp/english/articles/20231006/p2a/00m/0na/030000c

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